Subject: Ticket Assigned - Conversation with bibin john
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 16 Jan 2022 20:15:23 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with bibin john bibin john                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  bibin john Bot:  Hi Bibin John ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  Kuwait Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +96565883446            12:03 AM, 17th Jan                   mayar                   Hi Bibin,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           12:05 AM, 17th Jan                     bibin john                    Hi, i was going through your offer & saw an offer for 2 polo shirts for 4.25Kd but i add it to cart it shows KD5. I had reinstall Max app, cleared chase & cookies as well as advice by you day before yesterday           12:05 AM, 17th Jan                     bibin john                    Is there any way around this           12:05 AM, 17th Jan                     bibin john                             12:07 AM, 17th Jan                     bibin john                             12:07 AM, 17th Jan                     bibin john                             12:07 AM, 17th Jan                   mayar                   We sincerely apologize for the issue you are facing however, we would advise you to please try clearing the cache/cookies of your browser and if you are using the App please try reinstalling/'updating it.  If the same problem persists, please provide us with the following details so that we can forward it for further assistance: - email address : - Country of access - type of device used - Application version. - System version           12:11 AM, 17th Jan                   mayar                   Is there anything else i can help you with?            12:13 AM, 17th Jan                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:14 AM, 17th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3774685