Subject: Ticket Assigned - Conversation with rizwana shaheen
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 16 Jan 2022 19:49:52 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with rizwana shaheen rizwana shaheen                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  rizwana shaheen Bot:  Hi Rizwana Shaheen ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  Qatar Bot:  Please enter your order number to continue Customer:  4635469611 Bot:    Your order status is  : Delivered   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0097455417371            11:15 PM, 16th Jan 
                   mayar                   Hi Rizwana,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           11:15 PM, 16th Jan                     rizwana shaheen                    i received my order today evening but i think 1 or 2 items missing.actually i didnt have the order detail with me.i want that so that i can confirm.           11:17 PM, 16th Jan                     rizwana shaheen                    i m waiting for ur reply sir?           11:20 PM, 16th Jan                     rizwana shaheen                    ??           11:24 PM, 16th Jan                   mayar                   Could you please share the items name  so that I can assist you further?           11:28 PM, 16th Jan                     rizwana shaheen                    u cant provide me the order detais with my order number?           11:29 PM, 16th Jan                   mayar                   i need to know the items that you said you did not receive it to 
 check so that we can assist you accordingly with this.           11:32 PM, 16th Jan                     rizwana shaheen                    its an animal printedrectangular scarve           11:34 PM, 16th Jan                     rizwana shaheen                    ??           11:39 PM, 16th Jan                   mayar                   could you please share with us  the complete name of the items  so we can further assist you?           11:44 PM, 16th Jan                   mayar                   Hi Rizwana, I have not received a response from you still, please confirm if we are still connected?           11:47 PM, 16th Jan                   mayar                   Sorry I did not receive any response from you.  I'll be stepping out of chat for now, but feel free to chat with us again if you need help.           11:49 PM, 16th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3774623