Subject: Ticket Assigned - Conversation with hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 16 Jan 2022 17:05:37 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointae Bot:  Please enter your order number to continue Customer:  9521943541 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0501881888            08:53 PM, 16th Jan                     hi                    Ok           08:54 PM, 16th Jan                   mayar                   Hi ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           08:54 PM, 16th Jan                     hi                    Please i need to cancel this order :           08:56 PM, 16th Jan                     hi                    9521943541           08:56 PM, 16th Jan                     hi                    It’s take a long time to delivery , until now I am not delivery           08:57 PM, 16th Jan                     hi                    Cancel pleae           08:57 PM, 16th Jan                   mayar                   We request you to please allow us some time to check your details and back to you, stay with us           08:57 PM, 16th Jan                     hi                    Ok           08:57 PM, 16th Jan                   mayar                   We see that you want us to cancel your order. Unfortunately, we won't be able to cancel your order at the moment as your order is in transit and is with the courier now. However, we would request you to not accept the delivery of your order.  Also if you receive a call from the courier agent, we request you to inform him to cancel the delivery.           08:59 PM, 16th Jan                   mayar                   Is there anything else i can help you with?            09:01 PM, 16th Jan                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:05 PM, 16th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3774022