Subject: Ticket Assigned - Conversation with sana khalil
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 15 Jan 2022 20:34:45 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with sana khalil sana khalil                    Bot:  Hi again! Bot:  Please enter your name Customer:  sana khalil Bot:  Hi Sana Khalil ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  Kuwait Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +96555851463            12:25 AM, 16th Jan                     sana khalil                    Ok           12:26 AM, 16th Jan                   mayar                   Hi Sana,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           12:27 AM, 16th Jan                     sana khalil                    Hi i want to know to about my return process           12:28 AM, 16th Jan                   mayar                   Could you please share your order number so that I can assist you further?           12:29 AM, 16th Jan                     sana khalil                    Sure 8126266181           12:29 AM, 16th Jan                   mayar                   We request you to please allow us some time to check your details and back to you, stay with us           12:30 AM, 16th Jan                     sana khalil                    Ok           12:30 AM, 16th Jan                   mayar                   We sincerely apologize for any inconvenience however, please note the courier partner may take up to 3 - 5 business days to arrange the collection. They will contact you on the following contact number when arranging the collection with you: (96555851463). If the collection has still not been done after allowing that time please do get back to us and let us know, we will be happy to assist you further.           12:32 AM, 16th Jan                     sana khalil                    Ok           12:32 AM, 16th Jan                     sana khalil                    Thank you           12:32 AM, 16th Jan                   mayar                   We thank you for your understanding and cooperation.           12:34 AM, 16th Jan                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:34 AM, 16th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3770275