Subject: Ticket Assigned - Conversation with ahmed
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 15 Jan 2022 20:26:45 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ahmed ahmed                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  ahmed Bot:  Hi Ahmed ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0509948082            12:17 AM, 16th Jan                   mayar                   Hi Ahmed,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           12:18 AM, 16th Jan                     ahmed                    Hi mayar           12:18 AM, 16th Jan                     ahmed                    I need to cancel one order           12:18 AM, 16th Jan                   mayar                   Could you please share your order number so that I can assist you further?           12:19 AM, 16th Jan                   mayar                   Hi, I'm not getting a response from you. Are we still connected?           12:21 AM, 16th Jan                   mayar                   Hi Ahmed, I have not received a response from you still, please confirm if we are still connected?           12:23 AM, 16th Jan                   mayar                   Sorry I did not receive any response from you.  I'll be stepping out of chat for now, but feel free to chat with us again if you need help.           12:26 AM, 16th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3770264