Subject: Ticket Assigned - Conversation with hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 15 Jan 2022 19:26:05 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointkw Bot:  Please enter your order number to continue Customer:  8137166721 Bot:    Your order status is  : Verifying payment   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +96590962053            11:15 PM, 15th Jan                   mayar                   Hi ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           11:15 PM, 15th Jan                     hi                    Hi           11:16 PM, 15th Jan                     hi                    I placed order amount id debited from my account           11:16 PM, 15th Jan                     hi                    But i received  Sorry, your payment didn't go through. Please try again at https://centrepoint.app.link/pBarGDUmQmb. Please contact your bank if any amount has been debited.           11:16 PM, 15th Jan                     hi                    This message           11:17 PM, 15th Jan                     hi                    8137166721 is my order number           11:17 PM, 15th Jan                   mayar                   We request you to please allow us some time to check your details and back to you, stay with us           11:18 PM, 15th Jan                     hi                    Ok           11:19 PM, 15th Jan                   mayar                   Please note that the order ( 8137166721) has been placed successfully, and it will arrive in 2-1 business days. If you do not receive your order within the specified time, please contact us again.           11:21 PM, 15th Jan                     hi                    And payment is received ?           11:22 PM, 15th Jan                     hi                    I already paid knet           11:23 PM, 15th Jan                   mayar                   we have captured the amount           11:24 PM, 15th Jan                   mayar                   Is there anything else i can help you with?            11:24 PM, 15th Jan                     hi                    Ok thank you           11:24 PM, 15th Jan                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:25 PM, 15th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3770120