Subject: Ticket Assigned - Conversation with eman amin
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 15 Jan 2022 18:58:38 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with eman amin eman amin                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  eman amin Bot:  Hi Eman Amin ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointae Bot:  Please enter your order number to continue Customer:  9528508686 Bot:    Your order status is  : Delivered   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +971523061151            10:39 PM, 15th Jan                   mayar                   Hi Eman,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           10:39 PM, 15th Jan                     eman amin                    Good Evening           10:40 PM, 15th Jan                     eman amin                    i didn receive my order and no one contact me           10:40 PM, 15th Jan                     eman amin                    u sent a msg saying order delivered           10:40 PM, 15th Jan                   mayar                   We request you to please allow us some time to check your details and back to you, stay with us           10:40 PM, 15th Jan                     eman amin                    what happened           10:41 PM, 15th Jan                     eman amin                    ok           10:41 PM, 15th Jan                   mayar                   We have checked and we would like to inform you that our courier team contacted on (971523061151 ) and delivered the order on  1/14/22           10:42 PM, 15th Jan                   mayar                   We request you to please check with your security, family members and neighbours regarding your order.           10:42 PM, 15th Jan                     eman amin                    omg           10:43 PM, 15th Jan                     eman amin                    no one contact from centerpoint           10:45 PM, 15th Jan                     eman amin                    give me his number           10:45 PM, 15th Jan                   mayar                   we are sorry to inform you that we do not have the courier number           10:47 PM, 15th Jan                   mayar                   please confirm did receive you order           10:47 PM, 15th Jan                     eman amin                    no one informed me           10:48 PM, 15th Jan                     eman amin                    all delivery men came here and giving me a pic           10:48 PM, 15th Jan                     eman amin                    he didn           10:48 PM, 15th Jan                     eman amin                    i always buy from u           10:48 PM, 15th Jan                   mayar                   We sincerely apologize for any inconvenience caused you. This is not the experience we offer           10:50 PM, 15th Jan                   mayar                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             10:50 PM, 15th Jan                     eman amin                    so sry           10:51 PM, 15th Jan                     eman amin                    i found it           10:51 PM, 15th Jan                     eman amin                    it was out side           10:51 PM, 15th Jan                     eman amin                    sry dear           10:51 PM, 15th Jan                   mayar                   you have received your order           10:52 PM, 15th Jan                   mayar                   please confirm           10:53 PM, 15th Jan                   mayar                   Hi, I'm not getting a response from you. Are we still connected?           10:55 PM, 15th Jan                   mayar                   Sorry I did not receive any response from you.  I'll be stepping out of chat for now, but feel free to chat with us again if you need help.           10:58 PM, 15th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3770048