Subject: Ticket Assigned - Refund isssue
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 15 Jan 2022 16:58:47 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Refund isssue Order ID : 6374874191

I have been told by the customer support person.
That my bank has held the return amount.

Can you please give me a reference number / Transaction No. So that I can
talk to my bank.

 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3769603