Subject: Ticket Assigned - Conversation with hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 08 Jan 2022 18:12:46 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi again! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Kuwait Bot:  Please enter your order number to continue Customer:  8122658312 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            09:50 PM, 08th Jan                     hi                    I have received email and sms that my order is shipped but in Max App its showing processing,  may i know when i will get the delivery.. much appreciated if it will be done today           09:52 PM, 08th Jan                   mayar                   Hi ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           09:52 PM, 08th Jan                     hi                    We've shipped your order 8122658312 with AWB FC0108220004332. Please click here to track :https://maxfashion.app.link/UYQDEEvcEmb           09:53 PM, 08th Jan                     hi                    Hi mayar           09:53 PM, 08th Jan                     hi                    There?           09:54 PM, 08th Jan                   mayar                   We request you to please allow us some time to check your details and back to you, stay with us           09:54 PM, 08th Jan                     hi                    Ok           09:54 PM, 08th Jan                     hi                    Let me know if you need any further details           09:57 PM, 08th Jan                     hi                    Hello           10:00 PM, 08th Jan                     hi                    Are you there???           10:00 PM, 08th Jan                     hi                    No response from you from long....           10:00 PM, 08th Jan                     hi                    Time           10:00 PM, 08th Jan                     hi                    ??           10:01 PM, 08th Jan                     hi                    Hello Mr  Mayar           10:02 PM, 08th Jan                     hi                    Its been 10mins ...  no response from you           10:03 PM, 08th Jan                   mayar                   Please note that the order ( 8122658312) has been placed successfully, and it will arrive in 1-2 business days. If you do not receive your order within the specified time, please contact us again.           10:03 PM, 08th Jan                     hi                    It will be delivered today???           10:04 PM, 08th Jan                   mayar                   the order now out for delivery may will get a call from our courier partner           10:04 PM, 08th Jan                     hi                    So I'll get it by today right???           10:05 PM, 08th Jan                     hi                    ??           10:06 PM, 08th Jan                   mayar                   it will arrive in 1-2 business days. If you do not receive your order within the specified time, please contact us again.           10:07 PM, 08th Jan                   mayar                   If the receive has still not been done after allowing that time please do get back to us and let us know, we will be happy to assist you further.           10:07 PM, 08th Jan                     hi                    Can you please provide me the delivery guy number?           10:08 PM, 08th Jan                   mayar                   we do not have the deliver number           10:10 PM, 08th Jan                   mayar                   Is there anything else i can help you with?            10:11 PM, 08th Jan                     hi                    Thanks           10:11 PM, 08th Jan                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:12 PM, 08th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3738095