Subject: Ticket Assigned - Conversation with babu yanamala
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 08 Jan 2022 17:39:02 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with babu yanamala babu yanamala                    Bot:  Hi again! Bot:  Please enter your name Customer:  babu yanamala Bot:  Hi Babu Yanamala ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Kuwait Bot:  Please enter your order number to continue Customer:  8122219310 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  /startOver Bot:  Please enter your number Customer:  +96566872029            09:20 PM, 08th Jan                   mayar                   Hi Babu,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           09:21 PM, 08th Jan                     babu yanamala                    How to cancel my order           09:21 PM, 08th Jan                     babu yanamala                    Sir           09:21 PM, 08th Jan                     babu yanamala                    Hello           09:22 PM, 08th Jan                   mayar                   We request you to please allow us some time to check your details and back to you, stay with us           09:23 PM, 08th Jan                     babu yanamala                    Kk           09:23 PM, 08th Jan                   mayar                   نرى أنك تريد منا إلغاء طلبك. الرجاء أخذ العلم أنه لا يمكننا من إلغاء طلبك في الوقت الحالي لأن طلبك قيد التوصيل وهو مع شركة الشحن الآن. ومع ذلك، فإننا نطلب منك عدم قبول تسليم طلبك.   أيضًا إذا تلقيت مكالمة من مندوب التوصيل، فنحن نطلب منك إبلاغه بإلغاء           09:26 PM, 08th Jan                     babu yanamala                    Can u pleas write english           09:27 PM, 08th Jan                   mayar                   sorry Babu           09:28 PM, 08th Jan                   mayar                    We see that you want us to cancel your order. Unfortunately, we won't be able to cancel your order at the moment as your order is in transit and is with the courier now. However, we would request you to not accept the delivery of your order.  Also if you receive a call from the courier agent, we request you to inform him to cancel the delivery.           09:28 PM, 08th Jan                     babu yanamala                    It's taken long time delivery           09:29 PM, 08th Jan                     babu yanamala                    Sir           09:29 PM, 08th Jan                     babu yanamala                    My order history showing toady delivery  but no one one calle dely agent           09:30 PM, 08th Jan                     babu yanamala                    Can u pleas tell me           09:31 PM, 08th Jan                     babu yanamala                    My order status           09:31 PM, 08th Jan                     babu yanamala                    Kk tq sir           09:33 PM, 08th Jan                     babu yanamala                    Valuable time           09:33 PM, 08th Jan                     babu yanamala                    /startOver           09:33 PM, 08th Jan                   mayar                   please note your order is out for delivery we will follow with the courier team           09:34 PM, 08th Jan                   mayar                   Please be assured to received a call from our delivery agent as we have now informed our courier team to contact you prior to the delivery of your items. The mobile number you provided is  96566872029           09:35 PM, 08th Jan                   mayar                   Is there anything else i can help you with?            09:36 PM, 08th Jan                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:38 PM, 08th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3737943