Subject: Ticket Assigned - Conversation with hi
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 08 Jan 2022 16:59:52 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  أهلا مرة أخرى! Bot:  يرجى إدخال اسمك Customer:  hi Bot:  مرحبًا ، ماذا تحتاج للمساعدة؟ Customer:  عملية الإرجاع Bot:  يرجى اختيار موقعك Customer:  Kuwait Bot:    هل تريد أن ترجع منتجًا؟ يمكنك فعل ذلك عبر 2 خطوات سهلة.   طلب إرجاع المنتج أونلاين من حسابك. أرسل بريدًا إلكترونيًا إلى مركز خدمة العملاء للعودة على [email-masked]   لمزيد من التفاصيل يرجى قراءة عملية الإرجاع في مركز المساعدة.  Bot:  هل تمكنت من حل الاستعلام الخاص بك Customer:  لا Bot:  هل ما زلت تريد التحدث إلى موظف الخدمة؟ Customer:  Yes            08:51 PM, 08th Jan                     hi                    Ok I want change           08:51 PM, 08th Jan                     hi                    Not refund           08:52 PM, 08th Jan                   mayar                   Could you please share your order number so that I can assist you further?           08:52 PM, 08th Jan                     hi                    Can I change from max branch           08:52 PM, 08th Jan                     hi                    Ok           08:52 PM, 08th Jan                   mayar                   we do not have an exchange option available online at this time.           08:54 PM, 08th Jan                     hi                    8122444198           08:54 PM, 08th Jan                     hi                    Not online           08:54 PM, 08th Jan                   mayar                   ·You can contact our customer support team on 1803316 to book a return and to be notified of the refund amount based on our return policy.  ·You can also book the return online. You can log into your account and go to Order History. Click on "Order number". From that page, you can see an option to return an item. Just click on the box and follow the instructions. ·You can now drop off your return to any (MAX) store across the KW.           08:54 PM, 08th Jan                     hi                    From your brac           08:54 PM, 08th Jan                   mayar                   ·Visit your nearest store: Wrap your returns in their original shipping packaging and bring it along with your invoice to any (MAX) store in the KW. ·Hand over your return: An authorized staff member will take your package and hand you an acknowledgement receipt. Please keep this safe. ·Receive your refund: After we check your returns, we'll process your refund. If you’ve paid by cash, you can ask for a cash refund. It can also be refunded to your My Credit account for online purchases. If you’ve paid by card, you can receive a refund to your card.           08:55 PM, 08th Jan                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:59 PM, 08th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3737758