Subject: Ticket Assigned - Conversation with harlyn sanico
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 07 Jan 2022 17:33:15 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with harlyn sanico harlyn sanico                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  im harlyn sanico and ive order hoodie jackets worth 22 250 kd why that i dont have the points from my account Bot:  Please enter your name Customer:  harlyn sanico Bot:  Hi Harlyn Sanico ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  Kuwait Bot:  Please enter your order number to continue Customer:  8122327656 Bot:    Your order status is  : Delivered   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please e
 nter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +96560684958            09:25 PM, 07th Jan                     harlyn sanico                    Thanks           09:25 PM, 07th Jan                   mayar                   Hi Harlyn,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           09:26 PM, 07th Jan                   mayar                   Please provide us with more details to further assist you.           09:29 PM, 07th Jan                   mayar                   Hi Harlyn, I have not received a response from you still, please confirm if we are still connected?           09:29 PM, 07th Jan                   mayar                   Sorry I did not receive any response from you.  I'll be stepping out of chat for now, but feel free to chat with us again if you need help.           09:32 PM, 07th Jan                                          View conversation in Freshchat https://landmark
 groupservice.freshdesk.com/helpdesk/tickets/3733524