Subject: Ticket Assigned - Conversation with sara taqiq
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 06 Jan 2022 19:13:45 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with sara taqiq sara taqiq                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi,my name is sara taqi   i ordered a set of jog & top but i received the top only without its jog   pls check my order Bot:  Please enter your name Customer:  sara taqiq Bot:  Hi Sara Taqiq ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  Bahrain Bot:     Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user
 , or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +97337708899            11:02 PM, 06th Jan                   mayar                   Hi Sara,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           11:03 PM, 06th Jan                     sara taqiq                    Hi           11:03 PM, 06th Jan                     sara taqiq                    i ordered a set o
 f jog & top but I received the top only without its jog.. pls check my order           11:04 PM, 06th Jan                     sara taqiq                             11:05 PM, 06th Jan                   mayar                   Could you please share your order number so that I can assist you further?           11:06 PM, 06th Jan                   mayar                   Hi, I'm not getting a response from you. Are we still connected?           11:08 PM, 06th Jan                   mayar                   Hi Sara, I have not received a response from you still, please confirm if we are still connected?           11:12 PM, 06th Jan                   mayar                   Sorry I did not receive any response from you.  I'll be stepping out of chat for now, but feel free to chat with us again if you need help.           11:13 PM, 06th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3730124