Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 06 Jan 2022 18:54:55 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           10:21 PM, 06th Jan                     User                    Hi           10:22 PM, 06th Jan                     User                    Hello           10:24 PM, 06th Jan                   mayar                   Hi ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           10:24 PM, 06th Jan                     User                    I got my order no. 1621691184           10:25 PM, 06th Jan                     User                    But I am not happy with the same and want to return back           10:25 PM, 06th Jan                     User                    How can I return the same and get my money back 17.8RO           10:27 PM, 06th Jan                   mayar                   We request you to please allow us some time to check your details and back to you, stay with us           10:27 PM, 06th Jan                     User                    Ok           10:28 PM, 06th Jan                   mayar                   Could you please share the items name  so that I can assist you further?           10:29 PM, 06th Jan                     User                             10:31 PM, 06th Jan                     User                             10:31 PM, 06th Jan                     User                    Are you able to get this screenshot           10:32 PM, 06th Jan                     User                    Are you there           10:34 PM, 06th Jan                   mayar                   do you want to return all those items           10:35 PM, 06th Jan                     User                    Yes           10:35 PM, 06th Jan                   mayar                   We request you to please allow us some time to check your details and back to you, stay with us           10:36 PM, 06th Jan                     User                    Sure           10:36 PM, 06th Jan                   mayar                   we have create return for 7 items           10:38 PM, 06th Jan                   mayar                   all order number           10:38 PM, 06th Jan                     User                    Any one contact me           10:39 PM, 06th Jan                   mayar                   that is right all please confirm           10:40 PM, 06th Jan                     User                    All order to be returned           10:40 PM, 06th Jan                     User                    When I will get my money           10:42 PM, 06th Jan                   mayar                   we have create return for the 7 items           10:43 PM, 06th Jan                   mayar                   please note the courier partner may take up to 3 - 5 business days to arrange the collection. They will contact you on the following contact number when arranging the collection with you: (96892030476). If the collection has still not been done after allowing that time please do get back to us and let us know, we will be happy to assist you further.           10:43 PM, 06th Jan                   mayar                   after the items collected from you we will process the refund           10:44 PM, 06th Jan                     User                    Shall I give it to in sohar centerpoint and get back my money?           10:46 PM, 06th Jan                     User                    In oasis mall           10:47 PM, 06th Jan                   mayar                   you can not return the items in the store because the order status  not been updated           10:48 PM, 06th Jan                     User                    Ok           10:48 PM, 06th Jan                     User                    Then how can you return my money?           10:48 PM, 06th Jan                   mayar                   after we receive the items we will process the refund to account in the app in your wallet           10:50 PM, 06th Jan                     User                    Ok           10:51 PM, 06th Jan                   mayar                   Is there anything else i can help you with?            10:52 PM, 06th Jan                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:54 PM, 06th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3730044