Subject: Ticket Assigned - Order# 9511928030
From: Splash <[email-masked]>
To: [email-masked]
Date: Thu, 06 Jan 2022 18:18:09 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Order# 9511928030 Dear customer service’s team,
With reference to the above mentioned order, please be informed that I requested to return 15 items long time back, yesterday only the courier came to collect the returned items and unfortunately, refused to collect 4 items and informed me that in the email he has it’s mentioned only 11 items and he spent 30 minutes collecting the items with codes mentioned in his email only.
So, please sort out this issue as I don’t know this mistake by whom ! 
Kindly arrange to collect the remaining 4 items and refund me in the earliest.
Regards,Diaa Heiba
 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3648223