Subject: Ticket Assigned - Conversation with rajan
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 05 Jan 2022 18:24:19 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with rajan rajan                    Bot:  Hi again! Bot:  Please enter your name Customer:  rajan Bot:  Hi Rajan ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9521377230 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            10:16 PM, 05th Jan                   mayar                   Hi Rajan,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.          
  10:17 PM, 05th Jan                   mayar                   Could you please confirm is this your correct phone number 971524967547?           10:21 PM, 05th Jan                   mayar                   Hi Rajan, I have not received a response from you still, please confirm if we are still connected?           10:21 PM, 05th Jan                   mayar                   Sorry I did not receive any response from you.  I'll be stepping out of chat for now, but feel free to chat with us again if you need help.           10:24 PM, 05th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3724563