Subject: Ticket Assigned - need escalation update ph
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 05 Jan 2022 18:15:43 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  need escalation update ph anusha ashif                    Bot:  Hi again! Bot:  Please enter your name Customer:  anusha ashif Bot:  Hi Anusha Ashif ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9522319953 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            10:09 PM, 05th Jan                     anusha ashif                    Want to change my phone no           10:10 PM, 05th Jan                   mayar                   Hi Anusha,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           10:10 PM, 05th Jan                     anusha ashif                    Hi have a nice day           10:10 PM, 05th Jan                     anusha ashif                    Want to changey phone no.. Unfortunately the previous no that not use it now           10:11 PM, 05th Jan                   mayar                   please share with us your correct phone no           10:12 PM, 05th Jan                     anusha ashif                    0526023827           10:12 PM, 05th Jan                     anusha ashif                    Hi           10:14 PM, 05th Jan                   mayar                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             10:14 PM, 05th Jan                   mayar                   Is there anything else i can help you with?            10:14 PM, 05th Jan                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:15 PM, 05th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3724521