Subject: Ticket Assigned - Conversation with maitha
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 04 Jan 2022 17:54:00 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with maitha maitha                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  maitha Bot:  Hi Maitha ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0569153415            09:47 PM, 04th Jan                   mayar                   Hi Maitha,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           09:49 PM, 04th Jan                     maitha                    Hello I bought a product from the store today and I want to ask if I can make an online return           09:49 PM, 04th Jan                     maitha                    Of the same product I bought from the store           09:51 PM, 04th Jan                     maitha                    Hello?           09:52 PM, 04th Jan                   mayar                   we are truly sorry to inform you that you can return the items only at the store you can return it to any store nearest to you           09:52 PM, 04th Jan                     maitha                    Thank you           09:53 PM, 04th Jan                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:53 PM, 04th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3718646