Subject: Ticket Assigned - Conversation with sarath soman
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 04 Jan 2022 17:36:57 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with sarath soman sarath soman                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  /startover Bot:  Please enter your name Customer:  /startover Bot:  Please enter your name Customer:  /startover Bot:  Please enter your name Customer:  sarath soman Bot:  Hi Sarath Soman ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Kuwait Bot:  Please enter your order number to continue Customer:  100078444763 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please ente
 r your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +96597648857            09:25 PM, 04th Jan                   mayar                   Hi ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           09:30 PM, 04th Jan                   mayar                   We would be happy to help you. However for us to check and investigate, we would need some more information.  Please provide us with more details to further assist you.           09:32 PM, 04th Jan                   mayar                   Hi, I'm not getting a response from you. Are we still connected?           09:33 PM, 04th Jan                   mayar                   Sorry I did not receive any response from you.  I'll be stepping out of chat for now, but feel free to chat with us again if you need help.           09:36 PM, 04th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.c
 om/helpdesk/tickets/3718550