Subject: Ticket Assigned - Conversation with i havent received confirmation on my order
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 04 Jan 2022 17:33:07 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with i havent received confirmation on my order i havent received confirmation on my order                    Bot:  Hi again! Bot:  Please enter your name Customer:  i havent received confirmation on my order Bot:  Hi I Havent Received Confirmation On My Order ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9521867006 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0507767631            09:14 PM, 04th Jan                   mayar                   Hi ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           09:15 PM, 04th Jan                     i havent received confirmation on my order                    I haven't received confirmation on my order yet           09:18 PM, 04th Jan                     i havent received confirmation on my order                    Can u please check           09:18 PM, 04th Jan                   mayar                   Please confirm if you are contacting regarding the following order number: 9521867006           09:18 PM, 04th Jan                     i havent received confirmation on my order                    9521867006           09:18 PM, 04th Jan                     i havent received confirmation on my order                    Yes           09:18 PM, 04th Jan                   mayar                   We request you to please allow us some time to check your details and back to you, stay with us           09:19 PM, 04th Jan                     i havent received confirmation on my order                    I m waiting!           09:21 PM, 04th Jan                     i havent received confirmation on my order                    R u there           09:23 PM, 04th Jan                   mayar                   Thank you for allowing me the time to check. I appreciate your patience.           09:25 PM, 04th Jan                   mayar                   We would like to inform that click and collect orders are usually delivered to the stores and are ready to pick-up within 3 working days. You’ll receive an SMS and an email when your order is ready for collection.           09:26 PM, 04th Jan                     i havent received confirmation on my order                    Well such delay is usually with your delivery, that is the reason I have stopped for delivery so that I get my stuff on time           09:27 PM, 04th Jan                     i havent received confirmation on my order                    This is the first time I face this issue during click and collect           09:28 PM, 04th Jan                   mayar                   please note the order will be ready for collection within 3 day           09:31 PM, 04th Jan                   mayar                   If the collection has still not been done after allowing that time please do get back to us and let us know, we will be happy to assist you further.           09:31 PM, 04th Jan                   mayar                   Is there anything else i can help you with?            09:31 PM, 04th Jan                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:32 PM, 04th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3718531