Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 03 Jan 2022 18:50:48 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    How many times to complain ??           10:40 PM, 03rd Jan                     User                    I have already raised this issue 5 times but Centre point does not solve it, just says that it did not get back my material,           10:41 PM, 03rd Jan                     User                    What am I supposed to do,           10:41 PM, 03rd Jan                     User                    This material already collected by your courier persons along with another return item but you say you never received, but I have got the refund for the other item sent along these order items           10:42 PM, 03rd Jan                     User                    When you will return my money ??           10:43 PM, 03rd Jan                     User                             10:43 PM, 03rd Jan                   mayar                   . This is surely not the experience we want our customers to have when they shop with us.  ​ We take matters like these very seriously. We have now forwarded the feedback to our  concerned team and they are surely going to take a strict action on this.   Again, please accept our sincere apologies for this.            10:43 PM, 03rd Jan                     User                             10:44 PM, 03rd Jan                     User                    Kindly return my hard earned money back… don’t cheat your customers like this !!           10:45 PM, 03rd Jan                   mayar                   We’re really sorry if we’ve taken longer than usual to get back to you.   Our team is working on your issue, and will get back to you as soon as possible.           10:46 PM, 03rd Jan                   mayar                   We request you to please allow us some time so we can work on this and do the needful.  We appreciate your patience.           10:46 PM, 03rd Jan                     User                    You are working since last 45 days but no result !! When I will get back my money ??           10:46 PM, 03rd Jan                   mayar                   We sincerely apologize for any inconvenience however, This is surely not the experience we want our customers to have when they shop with us.We’re on it - and we’ll do our best to sort this out quickly.     ​           10:48 PM, 03rd Jan                     User                    Ok           10:49 PM, 03rd Jan                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:50 PM, 03rd Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3713244