Subject: Ticket Assigned - Conversation with joy
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 03 Jan 2022 18:46:58 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with joy joy                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  joy Bot:  Hi Joy ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointkw Bot:  Please enter your order number to continue Customer:  8121899768 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +96550363475            10:31 PM, 03rd Jan                     joy                    They sent me message today that is out for delivery. Until this time no one call me           10:32 PM, 03rd Jan                   mayar                   Hi Joy,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           10:33 PM, 03rd Jan                   mayar                   We request you to please allow us some time to check your details and back to you, stay with us           10:36 PM, 03rd Jan                   mayar                   Please note that the order (8121899768 ) has been placed successfully, and it will arrive in  business days. If you do not receive your order within the specified time, please 2 contact us again.           10:42 PM, 03rd Jan                   mayar                   Is there anything else i can help you with?            10:45 PM, 03rd Jan                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:46 PM, 03rd Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3713221