Subject: Ticket Assigned - Conversation with nawal
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 03 Jan 2022 18:27:02 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with nawal nawal                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  nawal Bot:  Hi Nawal ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  952205778 Bot:  Looks to be an invalid order No Bot:  Please enter your order number to continue Customer:  9522058778 Bot:    Your order status is  : Placed   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0567297246            10:08 PM, 03rd Jan                   mayar                   Hi Nawal,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           10:09 PM, 03rd Jan                     nawal                    Hi how are you           10:10 PM, 03rd Jan                     nawal                    Can you please check my order if its placed and confirmed !!           10:10 PM, 03rd Jan                     nawal                    As i made first time the order was unsuccessful           10:10 PM, 03rd Jan                     nawal                    I placed it again           10:10 PM, 03rd Jan                     nawal                    And i received msg saying it didn't work           10:11 PM, 03rd Jan                     nawal                    I dont now the msg is for which order first or 2nd           10:11 PM, 03rd Jan                   mayar                   We request you to please allow us some time to check your details and back to you, stay with us           10:13 PM, 03rd Jan                     nawal                    Ok           10:13 PM, 03rd Jan                   mayar                    Please note that the order (9522058778 ) has been placed successfully, and it will arrive in 3-5 business days. If you do not receive your order within the specified time, please contact us again.           10:21 PM, 03rd Jan                   mayar                   Is there anything else i can help you with?            10:21 PM, 03rd Jan                     nawal                    Ok thank you this means the order is confirmed           10:22 PM, 03rd Jan                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:26 PM, 03rd Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3713119