Subject: Ticket Assigned - Need escalation late delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 03 Jan 2022 16:47:49 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Need escalation late delivery User 
                   Hi           01:11 PM, 16th Dec      

            
 Mazin                   Hi Dear customer,Good morning, Thank you for contacting us. My name is Mazin Bassi How may I help you?           01:11 PM, 16th Dec 

              
 User 
                   Hi Mazin, My order #1618131158 was supposed to be delivered on 14th. No sign if delivery yet.           01:12 PM, 16th Dec      

            
 Mazin                   Thank you for sharing the order details. Please allow me a moment to check this for you.           01:13 PM, 16th Dec 

            
 Mazin                   Is this your correct contact number 96895605128 ?           01:13 PM, 16th Dec 

              
 User 
                   Yes           01:14 PM, 16th Dec      

            
 Mazin                   please accept our sincere apologies for this unexpected delay. we will escalate this issue to our concerned team to deliver you order asap           01:16 PM, 16th Dec 

            
 Mazin                   Is there anything else i can help you with ?           01:16 PM, 16th Dec 

              
 User 
                   Thankyou           01:18 PM, 16th Dec      

              
 User 
                   No thanks           01:18 PM, 16th Dec      

            
 Mazin                  
 It was a pleasure to assist you. Thank you for shopping with us. 
 Have a wonderful day. 
          01:19 PM, 16th Dec 

       

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