Subject: Ticket Assigned - Conversation with salman datey
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 03 Jan 2022 16:42:20 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with salman datey salman datey                    Bot:  Hi again! Bot:  Please enter your name Customer:  salman datey Bot:  Hi Salman Datey ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9521986057 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            08:35 PM, 03rd Jan                     salman datey                    My order not showing processing           08:35 PM, 03rd Jan              
      mayar                   Hi Salman,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           08:35 PM, 03rd Jan                     salman datey                    9521986057           08:35 PM, 03rd Jan                     salman datey                    9521972142           08:36 PM, 03rd Jan                   mayar                   We request you to please allow us some time to check your details and back to you, stay with us           08:37 PM, 03rd Jan                     salman datey                    9521972842           08:37 PM, 03rd Jan                   mayar                   We'd like to confirm you that orders # 9521986057 & # 9521972842  has not been placed successfully as the payment from your credit card used has been unsuccessful.   Please note that the transaction has only been authorized and not captured. An authorized transaction means that the transaction amount has been blocked by the card issuing bank.  If a tran
 saction is not captured, it will be reversed back to the card. You can also contact your bank to confirm the same information.           08:39 PM, 03rd Jan                   mayar                   Is there anything else i can help you with?           08:40 PM, 03rd Jan                   mayar                   It was a pleasure to assist you. Thank you for shopping with us. Have a wonderful day.           08:41 PM, 03rd Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3712448