Subject: Ticket Assigned - Conversation with majid ali
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 01 Jan 2022 16:47:25 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with majid ali majid ali                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  majid ali Bot:  Hi Majid Ali ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something? You can do it in 2 easy ways.   1. Request a return online from your account. 2. Email customer care for a pick-up at [email-masked]   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0547874832            08:37 PM, 01st Jan                     majid ali                    Hi           08:38 PM, 01st Jan       
             mayar                   Hi Majid,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           08:38 PM, 01st Jan                     majid ali                    Thanks plz. I have a problem           08:39 PM, 01st Jan                   mayar                   We would be happy to help you. However for us to check and investigate, we would need some more information.           08:40 PM, 01st Jan                     majid ali                    Yesterday i buy 2 pent jeans. But i did not check length. Now it's only 37 i need 43 in 34 waist.           08:40 PM, 01st Jan                     majid ali                    43 length will be available in 34 waist. Jeans in slim fit style.           08:41 PM, 01st Jan                   mayar                   Could you please share your order number so that I can assist you further?           08:41 PM, 01st Jan                     majid ali                    I buy from store. Dalma mall dir
 ectly.           08:41 PM, 01st Jan                   mayar                   we request you to please  visit any nearby stores as they would be assist you in this regards.           08:43 PM, 01st Jan                     majid ali                    Actually that is far from me. That's i want to confirm before going.           08:43 PM, 01st Jan                     majid ali                    I'm sending you article number or ...... Plz check           08:44 PM, 01st Jan                     majid ali                    6292373922230           08:44 PM, 01st Jan                   mayar                   we are online support team and we do not have enough information regarding the store product/offers and promotions. we request you to visit nearest store so they can assist you optimally?           08:44 PM, 01st Jan                     majid ali                    6292373922315           08:45 PM, 01st Jan                     majid ali                    These number can help you? 
           08:45 PM, 01st Jan                   mayar                   we do not have access to check the local store inventory  we request you to visit the store so they can assist you optimally?           08:46 PM, 01st Jan                     majid ali                    Ok thanks           08:46 PM, 01st Jan                     majid ali                    Thanks for your time.           08:46 PM, 01st Jan                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:46 PM, 01st Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3701687