Subject: Ticket Assigned - Conversation with bryan
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 31 Dec 2021 20:15:49 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with bryan bryan                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  bryan Bot:  Hi Bryan ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9521514015 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0553272605            12:10 AM, 01st Jan                   mayar          
          Hi Bryan,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           12:10 AM, 01st Jan                   mayar                   Please confirm if you are contacting regarding the following order number: 9521514015           12:12 AM, 01st Jan                     bryan                    hi... this afternoon a delivery guy from splash called me and told him that i dont have order but what i didn't know           12:13 AM, 01st Jan                     bryan                    yes           12:13 AM, 01st Jan                     bryan                    my girlfriend put it under my name           12:13 AM, 01st Jan                   mayar                   Please note that the order (9521514015 ) has been placed successfully, and it will arrive in 3 business days. If you do not receive your order within the specified time, please contact us again.  You can also track the order on  ( https://rb.gy/13bcjf) through the tracking number (FP
 123121000675).           12:14 AM, 01st Jan                     bryan                    ok thanks           12:14 AM, 01st Jan                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:15 AM, 01st Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3698099