Subject: Ticket Assigned - Conversation with jayalakshmi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 31 Dec 2021 18:44:14 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with jayalakshmi jayalakshmi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  jayalakshmi hi i want change into pick and collect option because home delivery will be changed 2 50 kd extra Bot:  Please enter your name Customer:  jayalakshmi Bot:  Hi Jayalakshmi ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Kuwait Bot:  Please enter your order number to continue Customer:  8121642842 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +96565646248            10:34 PM, 31st Dec                   mayar                   Hi Jayalakshmi,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           10:35 PM, 31st Dec                     jayalakshmi                    Hi do u charge for home delivery and cash on delivery           10:35 PM, 31st Dec                     jayalakshmi                    It was not mentioned while processing the order           10:36 PM, 31st Dec                     jayalakshmi                    If yes … then can I able to change the delivery option           10:37 PM, 31st Dec                     jayalakshmi                    Hi           10:37 PM, 31st Dec                   mayar                   we advise you to visit this link will provide you with all charge for delivery https://www.centrepointstores.com/kw/en/helpShipping           10:41 PM, 31st Dec                   mayar                   Is there anything else i can help you with?            10:42 PM, 31st Dec                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:43 PM, 31st Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3697883