Subject: Ticket Assigned - del
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 30 Dec 2021 18:35:12 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  del hi                    Bot:  Hi again! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Bahrain Bot:  Please enter your order number to continue Customer:  7321419499 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            10:16 PM, 30th Dec                   mayar                   Hi ,Good night Thank you for contacting us. My name is Mayar ,i will be happy to help you.           10:16 PM, 30th Dec                     hi                    Helloi ordered last night and its supposed to be delivered today           10:17 PM, 30th Dec                     hi                    They sent me a message today saying that its shipped           10:17 PM, 30th Dec                     hi                    Helloooo           10:19 PM, 30th Dec                     hi                    İs any1 here           10:19 PM, 30th Dec                   mayar                   We have checked and it appears that the following order number: (7321419499) was placed on (Dec 29, 2021). Please note the delivery time frame is 2-3 business days. The tracking number for your order is: (FP1230210003350) and you can track it here: (https://rb.gy/t4zw7m).           10:20 PM, 30th Dec                     hi                    No when i ordered and in the payment section it said order within 2 hours and you will receive your order on the 30th of December           10:21 PM, 30th Dec                   mayar                   We sincerely apologize for any inconvenience caused,           10:24 PM, 30th Dec                   mayar                   Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.            10:24 PM, 30th Dec                   mayar                   Is there anything else i can help you with           10:25 PM, 30th Dec                     hi                    No but am so upset cuz i placed my order last night and i thought I'll receive it today           10:27 PM, 30th Dec                   mayar                   We will do our best to deliver your order asap           10:30 PM, 30th Dec                   mayar                   Is there anything else i can help you with           10:30 PM, 30th Dec                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:34 PM, 30th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3694250