Subject: New Reply Received - Re: Thank you for collecting your order
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 29 Dec 2021 06:50:19 +0000

Hi Mayar nasser mahmoud,  The customer has responded to the ticket.  Re: Thank you for collecting your order  Ticket comment <div dir="ltr">Dear Support Team ,<div><br></div>
<div>what about the mistake done by your side, you have sent wrong items and now telling me it can't be returned. While packing you must check what the customer has ordered.</div>
<div>you have delivered me kachra items.</div>
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<br><div><div dir="ltr" class="gmail_signature">Regards,<br>Ravi Ranjan<br><br> </div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, Dec 29, 2021 at 3:25 AM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr"><div dir="ltr">Hi Ravi ,<br><br>We apologize for the inconvenience caused.<br><br>We understand you are facing issue with the item you recently purchased from our website. Unfortunately the item you are trying to return comes under the category of non-returnable products which explains why you cannot see a return option.<br><br>As per the policy, (Sustainable Assorted Boxers with Elasticated Waistband) products sold on our website and on our stores are non-returnable products. Hence, they can't be returned or exchanged.<br> <br>We thank you for your understanding and cooperation.<br><br>Your friends,<br>The Support Team.</div></div></div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3675658