Subject: New Reply Received - Balas: ﻿ Your Click & Collect order is confirmed!
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 28 Dec 2021 07:22:51 +0000

Hi Mayar nasser mahmoud,  The customer has responded to the ticket.  Balas: 	Your Click & Collect order is confirmed!  Ticket comment <div>Dear Center Poin,</div>
<div id="yMail_cursorElementTracker_1640675869981">I'll return the damage product to you and could you not able to arranging exchange it into the same product but with other color but with same size? I mean sample like the dress with some holes. For other items, I'll just accept it. </div>
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<img id="ymail_attachmentId4f6debb6-a0b5-452d-a7df-fd6c98858a29" class="inline-image-global inlined-image-cid-4f6debb6-a0b5-452d-a7df-fd6c98858a29" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzI5MTYwNzI0NywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.sCTGstaWz7DlbIAdlgKnnklc2MkbxR4JlMKC2kHIEGE" style="width:100%;max-width:800px"><br>
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<br><br><br><div id="ymail_android_signature"><a id="ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" rel="noreferrer">Dikirim dari Yahoo Mail di Android</a></div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div>Pada Sel, 28 Des 2021 pada 3:42, Centrepoint</div>
<div>&lt;[email-masked]&gt; menulis:</div> </div> <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv2753759215"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
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<div style="line-height:1.38"><span dir="ltr" style="color:rgb(0, 0, 0);font-family:Arial, -apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif;font-size:11pt;white-space:pre-wrap">Hi Dwie,</span></div>
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<div style="line-height:1.38"><span style="color:rgb(0, 0, 0);font-family:Arial, -apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif;font-size:11pt;white-space:pre-wrap">We apologies for the inconvenience caused. </span></div>
<div style="line-height:1.38"><span dir="ltr" style="color:rgb(0, 0, 0);font-family:Arial, -apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif;font-size:11pt;white-space:pre-wrap">​</span></div>
<div style="line-height:1.38"><span dir="ltr" style="color:rgb(0, 0, 0);font-family:Arial, -apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif;font-size:11pt;white-space:pre-wrap">We understand you were expecting the item to arrive to you in perfect condition, and we feel very sorry that on this instance we could not meet your expectations.</span></div>
<div style="line-height:1.38"><span dir="ltr" style="color:rgb(0, 0, 0);font-family:Arial, -apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif;font-size:11pt;white-space:pre-wrap">​</span></div>
<div style="line-height:1.38"><span dir="ltr" style="color:rgb(0, 0, 0);font-family:Arial, -apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif;font-size:11pt;white-space:pre-wrap"> We will accept a return of your item.</span></div>
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<div style="line-height:1.38"><span style="font-size:11pt;font-family:Arial, -apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif;color:rgb(0, 0, 0);text-decoration:none;white-space:pre-wrap"> At this time we do not have an option to offer exchange, but we welcome you to shop for a new piece on our website or from a store near you, and return the damaged product to us. </span></div>
<div style="line-height:1.38"><span dir="ltr" style="font-size:11pt;font-family:Arial, -apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif;color:rgb(0, 0, 0);text-decoration:none;white-space:pre-wrap">​</span></div>
<div style="line-height:1.38"><span dir="ltr" style="font-size:11pt;font-family:Arial, -apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif;color:rgb(0, 0, 0);text-decoration:none;white-space:pre-wrap">Your friends, </span></div>
<div style="line-height:1.38"><span dir="ltr" style="font-size:11pt;font-family:Arial, -apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif;color:rgb(0, 0, 0);text-decoration:none;white-space:pre-wrap">The Support Team.</span></div>
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</div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3676372