Subject: New Reply Received - need escalation
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 11 Dec 2021 08:32:50 +0000

Hi Mayar nasser mahmoud,  The customer has responded to the ticket.  need escalation  Ticket comment <div dir="auto" style="direction: ltr; margin: 0; padding: 0; font-family: sans-serif; font-size: 11pt; color: black">
Hi,<br>
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How much more time you will take. It's more then 2 weeks and you are still working on it&#129335;&#127995;‍♀️.
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<div id="ms-outlook-mobile-signature" dir="auto">Get <a href="https://aka.ms/AAb9ysg" rel="noreferrer">
Outlook for Android</a>
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<div>From: Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Tuesday, December 7, 2021 4:24:53 AM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#3402263] - need escalation
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<div dir="ltr" style="color:rgb(51,51,51)">Hi Asma,<br>
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<div style="color:rgb(51,51,51)">Thank you for reaching out to us with your concern.</div>
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<div style="color:rgb(51,51,51)">We’re on it - and we’ll do our best to sort this out quickly.</div>
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<div style="color:rgb(51,51,51)">Feel free to get in touch if you need further assistance.</div>
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<div style="margin:0in 0in 0.0001pt; color:rgb(24,50,71)"><span style="font-size:10.5pt; color:rgb(51,51,51)">Your friends,</span></div>
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<span style="font-size:10.5pt; color:rgb(51,51,51)">The</span><span> </span><span style="font-size:10.5pt; color:rgb(51,51,51)">S</span><span dir="ltr" style="font-size:10.5pt; color:rgb(51,51,51)">upport
 Team.</span> </div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3402263