Subject: Ticket Assigned - need escalation
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 09 Dec 2021 18:37:06 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  need escalation ashfan                    Customer:  Hi Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Bot:  Hi Ashfan ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9517885090 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            10:05 PM, 09th Dec                   mayar                   Hi Ashfan,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           10:07 PM, 09th Dec                     ashfan                    Hi           10:09 PM, 09th Dec                     ashfan                    M too upset once again wid ur courier ppl           10:09 PM, 09th Dec                     ashfan                    I clearly informed be4 drlo           10:13 PM, 09th Dec                     ashfan                    Delivery i want on day tym           10:13 PM, 09th Dec                     ashfan                    If der s no support lyk dis y shud i do online shopping           10:15 PM, 09th Dec                   mayar                   Please let us know when is the right time for you to deliver the order           10:19 PM, 09th Dec                     ashfan                    Btwn 9 to 5           10:19 PM, 09th Dec                     ashfan                    Except Fridays           10:19 PM, 09th Dec                   mayar                   We’re on it - and we’ll do our best to sort this out quickly.           10:25 PM, 09th Dec                   mayar                   Is there anything else i can help you with ?           10:25 PM, 09th Dec                     ashfan                    Plz           10:28 PM, 09th Dec                     ashfan                    M alrdy upset wid dis           10:28 PM, 09th Dec                     ashfan                    Dat too second tym           10:28 PM, 09th Dec                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:34 PM, 09th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3577757