Subject: Ticket Assigned - Conversation with adil ashraf
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 05 Dec 2021 20:08:33 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with adil ashraf adil ashraf                    Bot:  Hi again! Bot:  Please enter your name Customer:  adil ashraf Bot:  Hi Adil Ashraf ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Bahrain Bot:  Please enter your order number to continue Customer:  7317448171 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0097333545767            11:42 PM, 05th Dec                     adil ashraf                    Ok           11:43 PM, 05th Dec                   mayar                   Hi ,Good night Thank you for contacting us. My name is Mayar ,i will be happy to help you.           11:46 PM, 05th Dec                   mayar                   Could you please confirm is this your correct phone number 97333545767?           11:54 PM, 05th Dec                     adil ashraf                    Yes           11:55 PM, 05th Dec                   mayar                   Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.            11:58 PM, 05th Dec                   mayar                   Hi, I'm not getting a response from you. Are we still connected?           12:00 AM, 06th Dec                   mayar                   Hi , I have not received a response from you still, please confirm if we are still connected?           12:05 AM, 06th Dec                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:07 AM, 06th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3544990