Subject: New Reply Received - need escalation
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 04 Dec 2021 07:25:53 +0000

Hi Mayar nasser mahmoud,  The customer has responded to the ticket.  need escalation  Ticket comment <div dir="auto">Hi,<div dir="auto"><br></div>
<div dir="auto"><br></div>
<div dir="auto">Thanks for your quick action, but for your information i have already returned items in the store. </div>
<div dir="auto">Please check the same and process the refund as soon as possible. </div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, Dec 4, 2021, 04:32 Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Syeda,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.<br><br>We sincerely apologize for any inconvenience caused, <br><br>
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<div dir="ltr">with reference order number( 9514974164 ). our courier partner informed us that they contacted you to collect the items and got rejected from your end. please confirm if you still want to return the items . </div>
<div dir="ltr">
<br>We appreciate your patience.<br><br>Your Friends,<br>The Support Team<br><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3503557