Subject: Ticket Assigned - need escalation
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 28 Nov 2021 11:24:55 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  need escalation User                    yes its confirmed           03:08 PM, 28th Nov                     User                    91157958           03:08 PM, 28th Nov                   mayar                   Hi ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           03:10 PM, 28th Nov                     User                             03:11 PM, 28th Nov                     User                    still not reached my order           03:11 PM, 28th Nov                     User                    my mobile number is 91157958           03:11 PM, 28th Nov                     User                    now this is a 3rd day i am chasing to my order           03:12 PM, 28th Nov                     User                    extremely disappointed from your service           03:12 PM, 28th Nov                     User                    ?           03:13 PM, 28th Nov                   mayar                   Thank you for sharing the order details. Please allow me a moment to check this for you.           03:14 PM, 28th Nov                   mayar                   We sincerely apologize for any inconvenience caused,           03:14 PM, 28th Nov                   mayar                   Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.            03:14 PM, 28th Nov                   mayar                   We request you to please allow us some time so we can work on this and do the needful.           03:14 PM, 28th Nov                     User                    now its 3 dyas how much time you guys required to deliver one parcel           03:15 PM, 28th Nov                     User                    try to deliver my order by today,           03:16 PM, 28th Nov                   mayar                   We will do our best to deliver your order asap           03:18 PM, 28th Nov                   mayar                   Is there anything else i can help you with           03:21 PM, 28th Nov                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:24 PM, 28th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3480852