Subject: Ticket Assigned - Conversation with mustafa
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 27 Nov 2021 16:14:56 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with mustafa mustafa                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  mustafa Bot:  Hi Mustafa ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Kuwait Bot:  Please enter your order number to continue Customer:  8114353874 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +96566556536            07:59 PM, 27th Nov                   mayar                   Hi ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           08:03 PM, 27th Nov                     mustafa                    I haven't recieved my order yet           08:03 PM, 27th Nov                     mustafa                    It's been 5 days           08:03 PM, 27th Nov                     mustafa                    I got a message saying it's already shipped but haven't recieved it           08:04 PM, 27th Nov                   mayar                   Is this contact number is correct  96566556536?           08:04 PM, 27th Nov                     mustafa                    Order no:8114353874           08:04 PM, 27th Nov                     mustafa                    Yes           08:04 PM, 27th Nov                   mayar                   Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.            08:04 PM, 27th Nov                     mustafa                    Okay but when will i recieve it           08:05 PM, 27th Nov                     mustafa                    Can't you let me know now           08:05 PM, 27th Nov                     mustafa                    ??           08:05 PM, 27th Nov                   mayar                   we will do our best to deliver your order asap           08:09 PM, 27th Nov                   mayar                   Is there anything else i can help you with           08:10 PM, 27th Nov                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:14 PM, 27th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3474652