Subject: Ticket Assigned - Conversation with hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 27 Nov 2021 13:11:27 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointkw Bot:  Please enter your order number to continue Customer:  8114190181 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  /startOver Bot:  Please enter your number Customer:  +96599298396            04:54 PM, 27th Nov                     hi                    Hi           04:54 PM, 27th Nov                     hi                    Hi           04:55 PM, 27th Nov                   mayar                   Hi ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           04:56 PM, 27th Nov                     hi                    Please follow up my order           04:56 PM, 27th Nov                     hi                    Until now not yet delivered           04:56 PM, 27th Nov                   mayar                   Could you please confirm is this your correct phone number 96599298396?           04:58 PM, 27th Nov                     hi                    Yes that is my number           04:59 PM, 27th Nov                     hi                    I already sent you an email too           05:00 PM, 27th Nov                   mayar                   Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.            05:01 PM, 27th Nov                     hi                    Please coz i needed it urgent           05:02 PM, 27th Nov                   mayar                   We request you to please allow us some time so we can work on this and do the needful.           05:02 PM, 27th Nov                   mayar                   Is there anything else i can help you with           05:02 PM, 27th Nov                     hi                    When i will be expecting it to delivered?           05:02 PM, 27th Nov                     hi                    Its a week delayed already           05:03 PM, 27th Nov                   mayar                   we will do our best to deliver tour order asap.           05:06 PM, 27th Nov                   mayar                   Is there anything else i can help you with           05:06 PM, 27th Nov                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:11 PM, 27th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3472810