Subject: Ticket Assigned - Conversation with haytham
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 26 Nov 2021 14:21:12 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with haytham haytham                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  haytham Bot:  Hi Haytham ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointae Bot:  Please enter your order number to continue Customer:  9515142270 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0525203292            06:07 PM, 26th Nov                     haytham                    Ok           06:07 PM, 26th Nov                   mayar                   Hi ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           06:08 PM, 26th Nov                     haytham                    Hey           06:08 PM, 26th Nov                     haytham                    Please I replaced an order           06:08 PM, 26th Nov                     haytham                    Number 9515142270           06:08 PM, 26th Nov                     haytham                    Should arrive today           06:09 PM, 26th Nov                     haytham                    When u tracking my order they updated that rejected as I not available           06:09 PM, 26th Nov                     haytham                    Since there is no one called me           06:09 PM, 26th Nov                     haytham                    Or any other updates           06:09 PM, 26th Nov                   mayar                   Could you please confirm is this your correct phone number 971552520329?           06:10 PM, 26th Nov                     haytham                    Yes           06:10 PM, 26th Nov                     haytham                    No           06:10 PM, 26th Nov                     haytham                    Wait           06:10 PM, 26th Nov                     haytham                    971525203292           06:10 PM, 26th Nov                   mayar                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             06:11 PM, 26th Nov                     haytham                    And what about my order           06:11 PM, 26th Nov                     haytham                    When u should receive it           06:11 PM, 26th Nov                     haytham                    Since I already paid for           06:11 PM, 26th Nov                     haytham                    And I have 2 dayes and back to Egypt           06:11 PM, 26th Nov                     haytham                    My flight Monday morning           06:12 PM, 26th Nov                   mayar                   we will update your phone number with our courier partner asap           06:13 PM, 26th Nov                   mayar                   Is there anything else i can help you with           06:13 PM, 26th Nov                     haytham                    I just wanna confirm when will I receive           06:13 PM, 26th Nov                     haytham                    ???           06:14 PM, 26th Nov                     haytham                    You here           06:15 PM, 26th Nov                   mayar                   you will be contacted via email address if there is any thing new .           06:15 PM, 26th Nov                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:20 PM, 26th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3465477