Subject: Ticket Assigned - Re: We’ve received your return request.
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 26 Nov 2021 09:12:34 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: We’ve received your return request.  My order has still not been picked even after contacting the helpline for 5 times

Get Outlook for Android<https://aka.ms/AAb9ysg>
________________________________
From: support=[email-masked] <support=[email-masked]> on behalf of Max Fashion <[email-masked]>
Sent: Wednesday, November 10, 2021 9:50:40 PM
To: amna Omer <[email-masked]>
Subject: We’ve received your return request.

Here’s what you need to do next.

[Max logo]<https://www.maxfashion.com/ae/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
Download our apps now
[ios icon]<https://itunes.apple.com/ae/app/id1161312751?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>      [android icon] <https://play.google.com/store/apps/details?id=com.landmarkgroup.maxstores&referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
iPhone<https://itunes.apple.com/ae/app/id1161312751?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>  Android<https://play.google.com/store/apps/details?id=com.landmarkgroup.maxstores&referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>

Women<https://www.maxfashion.com/ae/en/department/women?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en> Men<https://www.maxfashion.com/ae/en/department/men?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en> Girls<https://www.maxfashion.com/ae/en/department/girls?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en> Boys<https://www.maxfashion.com/ae/en/department/boys?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en> Shoes<https://www.maxfashion.com/ae/en/department/shoes?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en> Inspiration<https://www.maxfashion.com/ae/en/inspiration?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>

We’ve received your return request.

Hi amna Omer, thank you for getting in touch with us. Here’s how your return 1001564643 for order 9511756428 will work.
Our delivery partner will pick up your return in around 2-5 business days.

Order Details

Item

Description

Total Price

[https://lmsin.net/cdn-cgi/image/h=150,w=150,q=90,fit=cover/https://3ecf0162ec16d2dc8f18-fd9472f10317a31c2bce51f193fe8bda.lmsin.net/max/C20UKLP01BLACKDARK-C20UKLP01-MXWIN20160820_01-2100.jpg]
MAX
Full Length Solid Lounge Pants with Pockets and Drawstring
Color: Black
Size: M
Quantity: 1
AED 17.5
[https://lmsin.net/cdn-cgi/image/h=150,w=150,q=90,fit=cover/https://3ecf0162ec16d2dc8f18-fd9472f10317a31c2bce51f193fe8bda.lmsin.net/max/C20UKLP01BLUEDARK-C20UKLP01-MXWIN20160820_01-2100.jpg]
MAX
Full Length Solid Lounge Pants with Pockets and Drawstring
Color: Blue
Size: M
Quantity: 1
AED 17.5
[https://lmsin.net/cdn-cgi/image/h=150,w=150,q=90,fit=cover/https://3ecf0162ec16d2dc8f18-fd9472f10317a31c2bce51f193fe8bda.lmsin.net/max/WN20DR1093CCREAMLIGHT-WN20DR1093C-MXWN20110720_01-2100.jpg]
MAX
Graphic Print Long Sleeves T-shirt and Full Length Pyjama Set
Color: Multicolour
Size: L
Quantity: 1
AED 25
[https://lmsin.net/cdn-cgi/image/h=150,w=150,q=90,fit=cover/https://3ecf0162ec16d2dc8f18-fd9472f10317a31c2bce51f193fe8bda.lmsin.net/max/162834689-CMK42017-MXSS21100320_01-2100.jpg]
MAX
Set of 3 - Animal Print Reusable Face Mask
Color: Multicolour
Quantity: 1
AED 9.5
[https://lmsin.net/cdn-cgi/image/h=150,w=150,q=90,fit=cover/https://3ecf0162ec16d2dc8f18-fd9472f10317a31c2bce51f193fe8bda.lmsin.net/max/WN20DR1093ORANGELIGHT-WN20DR1093-MXWIN20080820-1_01-2100.jpg]
MAX
Cozy Collection Printed Round Neck T-Shirt and Pyjama Set
Color: Multicolour
Size: S
Quantity: 1
AED 25
[https://lmsin.net/cdn-cgi/image/h=150,w=150,q=90,fit=cover/https://3ecf0162ec16d2dc8f18-fd9472f10317a31c2bce51f193fe8bda.lmsin.net/max/NBL0804012BGREENMEDIUM-NBL0804012B-MXWN20100320_01-2100.jpg]
MAX
Solid Cable Knit Gloves
Color: Green
Size: S-M
Quantity: 1
AED 9.5

Total   AED 104
[https://i1.lmsin.net/website_images/ae/static-pages/returns/box.png]
1. Box up your return

Please include the invoice, price tags and any warranty information.

[https://i1.lmsin.net/website_images/ae/static-pages/returns/return.png]
2. Hand over your return

Our delivery partner will pick it up from your doorstep.

[https://i1.lmsin.net/website_images/ae/static-pages/returns/refund.png]
3. Receive your refund

This will be issued after we receive your products in our warehouse and conduct a quality check.

Here's how your refund works:

  *   If you’ve paid by Cash on Delivery, your refund will be credited to your My Credit balance under your account.
  *   Refunds to your Credit Card or Debit Card may take 4-15 business days to process.
  *   Refunds for any Shukrans, Gift Cards or Return Vouchers you’ve spent will also be credited to your My Credit balance.

Need help? Get in touch
[mailus]<mailto:[email-masked]?Body=Contacted>

Write us an email now, we'll get back to you as fast as we can.

[facebook]<https://www.facebook.com/MaxFashionMENA>

Connect with us on your favourite social network.

[twitter]<https://twitter.com/maxfashionMENA>

Reach out in 140 characters! We are @maxfashionMENA.

[call]

Call us on 800–MAXUAE (800-629823).
7 days a week, 24 hours a day

© 2021 Retail World Limited
Privacy Policy<https://www.maxfashion.com/ae/en/privacypolicy?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>  | Terms & Conditions<https://www.maxfashion.com/ae/en/termsandconditions?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>

 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3391102