Subject: New Reply Received - need escalation
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 26 Nov 2021 08:48:23 +0000

Hi Mayar nasser mahmoud,  The customer has responded to the ticket.  need escalation  Ticket comment <div style="color: rgb(33, 33, 33); background-color: rgb(255, 255, 255)">
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<div dir="auto">Hi, </div>
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<div dir="auto">Please find the attached file. And I checked this item is finished on app. </div>
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<div>From: Centrepoint &lt;[email-masked]&gt;<br>
<strong>Sent:</strong> Thursday, November 25, 2021, 10:20 PM<br>
<strong>To:</strong> [email-masked]<br>
<strong>Subject:</strong> Re: [#3402263] - need escalation<br>

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<div dir="ltr">Hi Asma,</div>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div>We sincerely apologize for any inconvenience caused however, we request you to please share with us an image of the item showing issue so that we can investigate further and assist you accordingly with this.<br>
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<div>We are looking forward to hear from you soon. Thank you for your help!</div>
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<div>Your Friends,</div>
<div><span dir="ltr">The Support Team.</span></div>
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Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043281509171'>IMG_20211122_121908.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3402263