Subject: Ticket Assigned - Conversation with unnikrishnan
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 25 Nov 2021 13:23:54 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with unnikrishnan unnikrishnan                    Bot:  Hi again! Bot:  Please enter your name Customer:  unnikrishnan Bot:  Hi Unnikrishnan ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9514727486 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            04:52 PM, 25th Nov                   mayar                   Hi ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           04:54 PM, 25th Nov                     unnikrishnan                    I need to know if my order would be delivered today           04:55 PM, 25th Nov                     unnikrishnan                    I have received an sms saying the order is out for delivery but haven't received it yet           04:56 PM, 25th Nov                   mayar                   . Please allow me a moment to check this for you.           04:59 PM, 25th Nov                     unnikrishnan                    Ok           04:59 PM, 25th Nov                   mayar                   Is this contact number is correct  971552589699 ?           05:00 PM, 25th Nov                     unnikrishnan                    Yes           05:00 PM, 25th Nov                     unnikrishnan                    Any updates?           05:05 PM, 25th Nov                   mayar                   we would like to inform you that your order out for delivery our courier partner will contact you by today           05:07 PM, 25th Nov                   mayar                   Is there anything else i can help you with           05:07 PM, 25th Nov                     unnikrishnan                    No I just need it delivered today or else I will leave uae tomorrow           05:08 PM, 25th Nov                     unnikrishnan                    So make sure they deliver it today           05:08 PM, 25th Nov                     unnikrishnan                    And it's already evening           05:09 PM, 25th Nov                   mayar                   Please allow me a moment to check this for you.           05:12 PM, 25th Nov                     unnikrishnan                    Ok           05:13 PM, 25th Nov                   mayar                   Is this contact number is correct  971552589699?           05:16 PM, 25th Nov                     unnikrishnan                    Yes it is           05:17 PM, 25th Nov                   mayar                   we would like to inform you that our courier will contact you by today to deliver your order           05:20 PM, 25th Nov                   mayar                   Is there anything else i can help you with           05:20 PM, 25th Nov                     unnikrishnan                    Nothing           05:20 PM, 25th Nov                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:23 PM, 25th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3458259