Subject: Ticket Assigned - problems in order number is 6367294095
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 24 Nov 2021 17:53:05 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  problems in order number is 6367294095 Dear sir
my order number is 6367294095 (17/11/2021)
my name : Rehab Badi
phone num. 0505346232 (KSA, Abha)

I received my order one hour ago
there are two urgent problems with this order
first:
one item is completely missing... it did not come (Polka Dot print shirt)
instead, I received a shirt that i did not order (sleeveless pink shirt) the of which picture is attached

Second . I received an item ( Stripe detail Flexi waist pants)without its price tag.. just a price paper on which there is a handwriting of a number ( 162025972) the handwriting is not very clear (picture is attached). the problem is that this i i wish to return the item because its elastic band is worn out. and i am afraid that if i returned online i will not receive a refund because it does not have a price tag..but it came that way (look at the picture)

Please inform me of how i can fix this

Thank you

السلام عليكم

اسمي: رحاب بدي

رقم طلبي هو 6367294095 (17/11/2021)

ارقام الهاتف. 0505346232 (السعودية، ابها)

لقد تلقيت طلبي قبل ساعة واحدة

هناك مشكلتان ملحتان في هذاالطلب

أول:عنصر واحد مفقود تمامًا ... لم يأت (قميص مطبوع منقط)

بدلاً من ذلك، استلمت قميصًا لم أطلبه (قميص وردي بلا أكمام) مرفق الصورة

ثانيا:استلمت سلعة (بنطلون خصر مرن بتفاصيل مخططة) بدون بطاقة سعرها .. مجرد ورقة سعر عليها خط بخط اليد برقم(162025972) بخط اليد غير واضح (الصورة مرفقة). المشكلة هي أنني أرغب في إرجاع العنصر لأن شريطه المطاطي مهترئ. وأخشى أنه إذا عدت عبر الإنترنت ، فلن أسترد أموالي لأنه لا يحتوي على بطاقة سعر..لكنه جاء بهذه الطريقة (انظر إلى الصورة)

الرجاء إخباري كيف يمكنني معالجة هذة المشكلة و شكرا

________________________________
From: support=[email-masked] <support=[email-masked]> on behalf of Centrepoint <[email-masked]>
Sent: Wednesday, November 24, 2021 4:51 PM
To: Rehab Badi <[email-masked]>
Subject: Share your feedback with us

We’d love to hear from you.

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Hi Rehab Badi, we'd be grateful if you could tell us what you think about the products you've just received.
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