Subject: Ticket Assigned - Conversation with falal
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 22 Nov 2021 14:16:10 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with falal falal                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  falal Bot:  Hi Falal ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  Kuwait Bot:  Please enter your order number to continue Customer:  8113594094 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0096597213032            06:03 PM, 22nd Nov                   mayar                   Hi ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           06:03 PM, 22nd Nov                     falal                    Hello. I wanted to check my order status. Its still not delivered           06:04 PM, 22nd Nov                     falal                    Order #8113594094           06:05 PM, 22nd Nov                   mayar                   We sincerely apologize for any inconvenience caused,           06:05 PM, 22nd Nov                   mayar                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             06:05 PM, 22nd Nov                   mayar                   We request you to please allow us some time so we can work on this and do the needful.           06:06 PM, 22nd Nov                     falal                    When will it be delivered           06:07 PM, 22nd Nov                     falal                    Its been 5 days           06:07 PM, 22nd Nov                     falal                    ???           06:10 PM, 22nd Nov                     falal                    Hello           06:12 PM, 22nd Nov                   mayar                   we will do our best to deliver your order to you asap           06:12 PM, 22nd Nov                   mayar                   Is there anything else i can help you with           06:12 PM, 22nd Nov                     falal                    No. Thnx           06:13 PM, 22nd Nov                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:15 PM, 22nd Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3430498