Subject: Ticket Assigned - Conversation with tharif ali
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 22 Nov 2021 13:34:24 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with tharif ali tharif ali                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  tharif ali Bot:  Hi Tharif Ali ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Kuwait Bot:  Please enter your order number to continue Customer:  100078167375 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +96550353195            05:20 PM, 22nd Nov                     tharif ali                    ok           05:20 PM, 22nd Nov                   mayar                   Hi ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           05:20 PM, 22nd Nov                     tharif ali                    i didnt received my order yet           05:21 PM, 22nd Nov                   mayar                   Could you please share your order number so that I can assist you further?           05:22 PM, 22nd Nov                     tharif ali                    my order number 100078167375. i orderd on 16-11-2021. i got message on 18-11-2021 that my order is out for delivery. But still i didnt get my order.           05:22 PM, 22nd Nov                     tharif ali                    why does your process is this much worst. Last week also i complained about your bad assistance on my one of return order           05:23 PM, 22nd Nov                     tharif ali                    you are providing very worst customer service           05:25 PM, 22nd Nov                   mayar                   Is this contact number is correct 96550353195 ?           05:28 PM, 22nd Nov                     tharif ali                    yes           05:28 PM, 22nd Nov                   mayar                   Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.            05:28 PM, 22nd Nov                     tharif ali                    i think this is not a real online assistance from person .           05:28 PM, 22nd Nov                     tharif ali                    i need real person to assist with me for answering my query           05:29 PM, 22nd Nov                   mayar                   We request you to please allow us some time so we can work on this and do the needful.           05:29 PM, 22nd Nov                   mayar                   we will do our best to deliver your order asap           05:30 PM, 22nd Nov                   mayar                   Is there anything else i can help you with           05:31 PM, 22nd Nov                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:33 PM, 22nd Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3430015