Subject: Ticket Assigned - Conversation with hello
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 21 Nov 2021 16:24:43 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hello hello                    Bot:  Hi again! Bot:  Please enter your name Customer:  hello Bot:  Hi Hello ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Bahrain Bot:  Please enter your order number to continue Customer:  7313303846 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  97335011518            08:02 PM, 21st Nov                   mayar                   Hi ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           08:08 PM, 21st Nov                     hello                    Hello           08:09 PM, 21st Nov                     hello                    Two times now I’m waiting for my order and they send mesaage that I’m not at home ?!           08:09 PM, 21st Nov                     hello                    Nobody calls and nobody rings the doorbell           08:11 PM, 21st Nov                     hello                    How they said that I’m not at home ?           08:11 PM, 21st Nov                   mayar                   Thank you for sharing the order details. Please allow me a moment to check this for you.           08:11 PM, 21st Nov                   mayar                   Is this contact number is correct 97335011518 ?           08:13 PM, 21st Nov                     hello                    Yes           08:13 PM, 21st Nov                   mayar                   Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.            08:14 PM, 21st Nov                     hello                    Please           08:14 PM, 21st Nov                     hello                    Thank you           08:14 PM, 21st Nov                   mayar                   Is there anything else i can help you with           08:18 PM, 21st Nov                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:23 PM, 21st Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3422036