Subject: Ticket Assigned - Conversation with seethal rose paul
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 21 Nov 2021 14:36:46 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with seethal rose paul seethal rose paul                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  /startover Bot:  Please enter your name Customer:  seethal rose paul Bot:  Hi Seethal Rose Paul ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled yo
 ur order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  /startOver Bot:  Please enter your number Customer:  0507179514            06:19 PM, 21st Nov                     seethal rose paul                    k           06:19 PM, 21st Nov                   mayar                   Hi Seethal ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           06:25 PM, 21st Nov                   m
 ayar                   Hi, I'm not getting a response from you. Are we still connected?           06:27 PM, 21st Nov                   mayar                   Hi Seethal , I have not received a response from you still, please confirm if we are still connected?           06:33 PM, 21st Nov                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:36 PM, 21st Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3420821