Subject: Ticket Assigned - delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 21 Nov 2021 14:25:13 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  delivery hii                    Bot:  Hi again! Bot:  Please enter your name Customer:  hii Bot:  Hi Hii ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  Kuwait Bot:  Please enter your order number to continue Customer:  8112361429 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            06:07 PM, 21st Nov                   mayar                   Hi ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           06:11 PM, 21st Nov                   mayar                   Could you please confirm is this your correct phone number 96565721378?           06:13 PM, 21st Nov                     hii                    Yes           06:14 PM, 21st Nov                     hii                    This number is correct           06:14 PM, 21st Nov                   mayar                   Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.            06:15 PM, 21st Nov                   mayar                   We request you to please allow us some time so we can work on this and do the needful.           06:15 PM, 21st Nov                     hii                    Daily all agents says same thing           06:15 PM, 21st Nov                     hii                    From last 3 days           06:15 PM, 21st Nov                     hii                    But order can’t deliver           06:15 PM, 21st Nov                   mayar                   We will do our best to deliver your order asap           06:18 PM, 21st Nov                   mayar                   Is there anything else i can help you with           06:18 PM, 21st Nov                     hii                    When order can delivered now??           06:20 PM, 21st Nov                   mayar                   You will be contacted soon enough           06:21 PM, 21st Nov                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:24 PM, 21st Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3420690