Subject: Ticket Assigned - shukran
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 17 Nov 2021 15:11:11 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  shukran goo day                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  goo day Bot:  Hi Goo Day ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Kuwait Bot:  Please enter your order number to continue Customer:  8112885824 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +96565562585            06:57 PM, 17th Nov                     goo day                    I purchased items 
 to max fashion. Why my points is not credited on my account?           06:58 PM, 17th Nov                     goo day                             07:01 PM, 17th Nov                   mayar                   Hi , good afternoon. Thank you for contacting us.  My name is Mayar ,i will be happy to help you.           07:04 PM, 17th Nov                   mayar                   We request you to please allow us some time to check your details and back to you, stay with us           07:04 PM, 17th Nov                   mayar                   We see that you are contacting regarding the Shukran points that you have gained from your last purchases from our website.   We would like to inform that your Shukran points have already been credited to your Shukran account. However, you will not be able to use these points for the next 14 days. This 14 days count starts from the delivery date of your items for your last purchase.   Please note that it will take 14 days for the Shukran points that 
 you gained on your purchases to appear on your Shukran account.           07:07 PM, 17th Nov                   mayar                   Do you have any other inquiries that we can help with?           07:07 PM, 17th Nov                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:10 PM, 17th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3389035