Subject: Ticket Assigned - need escalation - late delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 16 Nov 2021 09:54:30 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  need escalation - late delivery User                    My order number #1611589674           01:42 PM, 16th Nov                     User                    Sorry i was busy that time           01:42 PM, 16th Nov                     User                    I order November 7           01:43 PM, 16th Nov                     User                    Still not delivered           01:43 PM, 16th Nov                   mayar                   Hi ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           01:44 PM, 16th Nov                   mayar                   We request you to please allow us some time to check your details and back to you, stay with us           01:44 PM, 16th Nov                   mayar                   Thank you for allowing me the time to check. I appreciate your patience.           01:47 PM, 16th Nov                     User                    Okay           01:47 PM, 16th Nov                   mayar                   Could you please confirm is this your correct phone number 96871927408?           01:48 PM, 16th Nov                     User                    S           01:48 PM, 16th Nov                     User                    Yes           01:48 PM, 16th Nov                   mayar                   We sincerely apologize for any inconvenience caused you. This is not the experience we offer           01:49 PM, 16th Nov                   mayar                   Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.            01:49 PM, 16th Nov                   mayar                   Do you have any other inquiries that we can help with?           01:49 PM, 16th Nov                     User                    Nope sir thanks... When will expect this order           01:52 PM, 16th Nov                   mayar                   We do not Know the exact time for delivery but be assured that you will try to deliver your order ASAP           01:53 PM, 16th Nov                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:53 PM, 16th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3377874